Last week I interviewed Mark Settle. Mark is the author of Truth from the Valley, A Practical Primer on IT Management for the Next Decade and has held multiple CIO positions, most recently at Okta. 

Our conversation went through a myriad of questions on the current IT landscape, digital transformation and the future of work. We delve into questions like: 

  • What is the modern role of IT? 
  • 3 problems of SaaS at scale 
  • 500, 800 or 1400 SaaS apps in your org is the new normal?
  • Why do software implementations fail? 
  • Do ROI assessments on software work? 
  • Is the hype behind RPA real? 
  • And many more 

Below is the interview in full. 

Subscribe to Variance News

An inside look at building a company delivered in (roughly) bi-monthly installments

Thanks for signing up.
Look out for our newsletter!
Oops! Something went wrong while submitting the form.

Your First Ten Minutes

You've just signed up for Variance. Welcome! When you first sign in Variance will have that new app smell, take it in...’

Explore our Docs